Launched successfully on August 29th, 2011 at 8pm, mioTV’s Jia Le Channel enhances agility and customer experience with SingTel’s Playout services. As SingTel’s first self-aggregated Asian entertainment channel delivered on a 24 hour IPTV service, mioTV Jia Le Channel is focused on top-rated dramas and variety shows in both Hokkien and Mandarin.
SingTel’s Playout service is the premier choice for mioTV Jia Le Channel for its strong in-house capabilities in technical operations, which facilitated troubleshooting and 24/7 playout monitoring for mioTV Jia Le. Customized workflow design plans reduced go-to-market time and provided a cost-effective end-to-end solution. Real time changes to programme scheduling were executed with smooth delivery, enabling a seamless customer experience all the time.
“We are impressed with the team’s responsiveness in handling the myriad requirements and requests from our different teams — from video operations, content to product – even during the weekends. The implementation went smoothly and we are pleased with SingTel Satellite’s commitment to help us go-to-market within the shortest time possible”
(Ms Agnes Koh, Senior Product Development Manager, Digital Home IPTV Business, SingTel)